Caring For Your Child At Little Monsters Day Nursery

Child(ren)'s Health and Wellbeing

MonsterCaring for the children and promoting their health and well-being are our priorities. Every child is greeted by a member of staff upon arrival and time is taken to chat to parents and exchange any pertinent information about the child. We encourage the children to say 'goodbye' to their parent / carer and settle into the playroom, confident in the knowledge that they will be collected later and able to wave through the window as the parent leaves. Any child who is upset when their parent leaves, is offered comfort & support with a practitioner they trust on a 1:1 until they feel able to join the rest of the grouHealth & Well-being p.

MonsterOur settling in policy takes into account that all children (and parents) are individuals and we allow for personal preferences to help children settle in as quickly as possible. Some parents choose to bring the child for trial sessions, gradually increasing the length of time away from each other, whilst others prefer just to start as they intend to go on! We are flexible and work with you on this. Especially with the younger babies, it can often be more traumatic for the parent than the child, so we actively encourage parents to telephone throughout the day to find out how their child is getting on.

MonsterWe operate a very open policy with our parents and both the Unit Supervisors and the Proprietors are available at any time, should you have any issues to discuss. Appointments are not always necessary and we have a private meeting room, away from the children, which can be used for confidential discussions. All we ask of parents is that, if they do have a problem with something we are doing, they let us know, so that we can sort it out. Should a problem not be resolved by the Supervisor or Proprietor, through our complaints procedure, then we would refer the parent to Ofsted, contact details for which are available upon request or within the policies & procedures file in the Reception Area.

Parents' Health & Well-being

MonsterWhilst our focus is understandably on the health & well-being of the children in our care, we feel that taking a holistic approach and caring for the whole family is just as important. We are here to support parents just as much as the children and offer the same nurturing environment we foster for the children to parents and carers too. We have a meeting room for private discussions if needed and are happy to listen and help with advice and support when necessary or requested.

MonsterIf parents have concerns or issues we are unable to help with directly, we can signpost them to other agencies that may offer what they need and support them in gaining access to these services.

Policies & Procedures

MonsterThe policies & procedures at Little Monsters Day Nursery are underpinned by our firm commitment to treat all children as individuals.

All of our policies and procedures are available in the Reception Area for viewing at any time.

If you have any comments or queries on any aspects of the policies, please speak to the Manager.

MonsterOur settling in policy takes into account that all children (and parents) are individuals and we allow for personal preferences to help children settle in as quickly as possible. Some parents choose to bring the child for trial sessions, gradually increasing the length of time away from each other, whilst others prefer just to start as they intend to go on! We are flexible and work with you on this. Especially with the younger babies, it can often be more traumatic for the parent than the child, so we actively encourage parents to telephone throughout the day to find out how their child is getting on.

MonsterWe operate a very open policy with our parents and both the Unit Supervisors and the Proprietors are available at any time, should you have any issues to discuss. Appointments are not always necessary and we have a private meeting room, away from the children, which can be used for confidential discussions. All we ask of parents is that, if they do have a problem with something we are doing, they let us know, so that we can sort it out. Should a problem not be resolved by the Supervisor or Proprietor, through our complaints procedure, then we would refer the parent to Ofsted, contact details for which are available upon request or within the policies & procedures file in the Reception Area.

Policies & Procedures

The policies & procedures at Little Monsters Day Nursery are underpinned by our firm commitment to treat all children as individuals.

All of our policies and procedures are available in the Reception Area for viewing at any time.

If you have any comments or queries on any aspects of the policies, please speak to the Proprietor.

Qualified and Caring Team

MonsterOur team of dedicated professionals is a credit to the nursery and supports our goal of providing top quality childcare in a happy, friendly atmosphere.

The overwhelming majority of staff are already qualified to NVQ3 level. Several members of our team have achieved their Foundation Degrees and others are currently working towards it. We actively encourage vocational training and courses throughout the year for all staff members. We try to ensure a wide age range of adults working with the children, giving the children a variety of different experiences and role model figures!

Our aim is always to have all staff trained in paediatric first aid, food safety and safeguarding.

MonsterOur aim is always to have all staff trained in paediatric first aid, food safety (level 2) and safeguarding.

We aim to maintain our low turnover of staff and some practitioners have been with the nursery for more than 8 years. We have a mother & daughter team in the Baby Unit; several practitioners who have been away on maternity leave have returned to part time positions and we have had several practitioners who have returned to Little Monsters following on from student / work experience placements, apprenticeships, or temporary contracts.

MonsterThroughout the nursery, we have a mixture of full and part time practitioners, most working a full day, so that there is consistency for the children and parents throughout every day. Staff absences & holidays are covered by the part timers (who are well-known within the nursery), which ensures that there are always familiar faces looking after the children. We do not use Agency staff.

We aim to maintain our low turnover of staff and some practitioners have been with the nursery for more than 10 years. We have had mother & daughter teams and several practitioners have been away on maternity leave & returned to part time positions. Similarly, we have had several practitioners who have returned to Little Monsters following on from student / work experience placements, apprenticeships, or temporary contracts.

MonsterAs part of the recruitment process all positions are subject to a DBS enhanced disclosure and 4 references (of which at least 2 must be professional).

We do take work experience students, but never more than 1 in each room and they are supervised at all times.

MonsterWe do take work experience students, but never more than 1 in each room and they are supervised at all times.

We operate a 'Key Person' system, which runs throughout the nursery, which ensures that every child has a designated adult, who will be the first point of contact for parents and children alike. The key person will know their key children slightly better than other members of staff and will be responsible for completing their observations & developmental records and using these observations to plan activities that meet the requirements of each individual child. Any observations / developmental records held on the children are available for viewing by the parents / carers at any time and meetings can be arranged to discuss your child's progress at your convenience.

Safety & Security

MonsterThe security of your child is paramount when in our care. To this end, there is only one entrance and exit door, which is monitored and no one is able to enter without authorisation. Under no circumstances will a child be allowed to leave with anyone not known to the nursery staff as having authorisation by the parent(s) to take the child and we have a strict arrivals and departures policy for anyone collecting a child. If there is ever any doubt concerning the collection of your child, we will not release the child and will contact the parent(s) immediately. The gate to the garden is always kept padlocked when children are playing outside and the children are never left unsupervised.

Whilst no premises can be 100% accident-free, particularly where there are children, we do all in our power to ensure that all areas accessible by the children are as safe as possible. Equipment is checked regularly and before each use and fire drills are carried out on a regular basis to ensure that both practitioners and children know and understand the fire evacuation procedure. We advise parents that the welfare of the children in always our primary consideration. We will involve other agencies if required to protect the children from harm or neglect.

MonsterWe encourage the children to be healthy in many ways; through the food and drink we provide, the advice we give to parents, the personal hygiene routines we demonstrate and the activities we prepare. These activities include brain gyms, workouts, physical exercise, coordination activities, action songs, to name but a few.

We help the children make a positive contribution by providing good role models and having an effective equalities and diversity policy, by embracing different cultures and religions and by raising funds for carefully selected charities, such as Children in Need, Barnardo’s and Holy Trinity Church in Anslow. We reward good behaviour with lots of praise and work in partnership with parents to ensure the children understand the importance of building good relationships with both peers and adults. If we see a pattern of inappropriate behaviour emerging, we will work with parents to correct it and enable the child to learn and understand what is and isn’t appropriate both at nursery and in the wider community.

MonsterAll of our policies and procedures are available in the main Reception Area for viewing at any time. If you have any comments or queries on any aspects of the policies, please speak to the Proprietor or Manager.

Food and Nutrition is Vital Part of Children's Development

MonsterEven mealtimes and snack times are used as learning opportunities, from comparing full / empty cups to counting plates and children to ensure there are enough for everyone and simple problem-solving questions.

Whilst we ask parents to provide food for babies under 1 in line with Ofsted’s recommendations, we provide a very well balanced and nutritional diet for the older babies, toddlers, tweenies & preschool children.

MonsterWe offer a mid-morning snack, eg carrot & celery or bagels, croissants crumpets, etc, with a choice of milk, diluted, sugar-free cordial or water. Lunch (at noon) consists of a hot meal, eg shepherd’s pie, kedgeree, mild chilli or curry, etc, followed by a dessert, such as jelly, instant whip, or birthday cake and accompanied by milk, cordial or water. Afternoon tea (3.30pm) consists of a choice of sandwiches, wraps or rolls (eg ham, cheese, jam, chicken, etc) followed by crackers, breadsticks or rice cakes, with vegetables and a selection of fresh / dried fruits (with milk, cordial or water).

MonsterAll of the food we offer is freshly prepared on the premises by our nursery cook, with no added salt or unnecessary sugar and plenty of fresh fruit and vegetables (served separately or pureed into a sauce). We do not serve processed foods, such as chicken nuggets or packet potato mix. All of our sauces (eg Bolognese, curry) and even any pizza base and toppings are made from scratch on the premises. The children even get their own homemade birthday cakes! Special dietary needs may be catered for by prior arrangement, following discussions with parents. Drinking water is available at all times throughout the day. Good table manners and personal hygiene are actively encouraged at all times and the children are encouraged to try different foods.

MonsterIn the Baby Unit, where parents provide food for their children, we would always offer healthy foods / snacks before less healthy foods. All foods brought in to nursery are stored appropriately (mostly in the fridge) in baskets labelled with the children's names until they are ready to be consumed.

Sickness and Illness

MonsterParents are requested not to send their child to nursery if suffering from any infectious illness (including sickness and diarrhoea) or if they are not well enough to attend.

Please let us know if your child is not attending nursery for any reason, especially if their child contracts any illness or disease that may prove harmful to children or staff. If a child becomes ill at nursery, we will do our best to contact the parents / carers.

MonsterIf your child shows signs of being ill or becomes sick at nursery, we will make every effort to contact you on the phone numbers provided to us. We will monitor your child closely and provide cuddles and comfort as needed.

We follow the guidelines provided by Staffordshire County Council, the NHS and General Practitioners with regard to exclusion times, symptoms & the containment of infectious diseases. In the interests of all who use the nursery, we reserve the right to refuse entry to any child, parent or visitor, who we believe to be unwell or suffering from any contagious illness.

MonsterIf your child has any additional needs (whether temporary or long-term) Physiotherapists, Health Visitors, Speech & Language Therapists or other specialists are welcome by prior arrangement.